Head of Professional Services Sales UKI

TL;DR

Head of Professional Services Sales UKI (AI-led customer transformation): Lead the Professional Services commercial engagement function across the UKI region, positioning AI capabilities at the centre of the services proposition. Focus on driving AI services growth and profitability, owning regional services bookings and forecasting, and building executive-level enterprise relationships with an emphasis on scalable engagement models and measurable customer outcomes.

Location: England (Hybrid)

Company

hirify.global provides an AI-powered Experience Orchestration platform (hirify.global Cloud) to help organizations improve customer and employee experiences.

What you will do

• Lead the evolution of the UKI services engagement strategy toward AI-led transformation services.
• Drive services growth by positioning AI capabilities in customer transformation roadmaps and developing scalable AI services offerings.
• Own regional services bookings, AI services growth, profitability, forecast accuracy, and backlog health.
• Lead complex enterprise pursuits, commercial negotiations, and strategic renewals with executive customer engagement.
• Establish governance standards across Statements of Work, estimation, change control, and commercial engagement processes.
• Lead and develop the UKI Services Engagement capability, coaching teams and aligning cross-functionally with Sales, Customer Success, Delivery, Product, and Finance.

Requirements

• 10+ years of experience in enterprise SaaS, Professional Services, consulting, or customer transformation leadership.
• Proven success leading complex commercial engagements and transformation programmes.
• Experience driving AI-led customer transformation and innovation initiatives.
• Strong commercial and financial acumen, including forecasting, profitability, and governance.
• Right to work in the UK.
• Ability to obtain Security Check (SC) NSV clearance if required.

Culture & Benefits

• Hybrid work model based in England.
• Senior leadership role with accountability for regional bookings, AI services growth, profitability, and forecasting.
• Cross-functional collaboration across Sales, Customer Success, Delivery, Product, and Solution Consulting.
• Opportunity to shape AI-led services strategy and scalable engagement models.

Hiring process

• Application review with expected response within 24–48 hours.
• Interviews to assess commercial leadership, AI-led transformation experience, and executive stakeholder engagement.