Senior Field Operations Manager (SaaS)

TL;DR

Senior Field Operations Manager (SaaS): Driving operational execution and scalability for the Mid-Market business with an accent on data-driven decision-making, forecasting accuracy, and sales process optimization. Focus on building AI-powered workflows, managing complex Salesforce ecosystems, and acting as a strategic partner to sales leadership to accelerate revenue growth.

Location: Must be based in the United States (inferred from US-specific benefits and EEO policy).

Salary: $133,900 – $192,500 USD

Company

hirify.global is a cybersecurity company providing AI-powered solutions to protect organizations from advanced email attacks.

What you will do

• Serve as the operational backbone for the Mid-Market business, partnering with Regional Directors and AVPs.
• Strengthen forecasting, track team performance, and manage weekly, monthly, and quarterly reporting.
• Build and maintain sales KPIs while identifying and resolving operational inefficiencies.
• Manage pipeline reviews, QBRs, and business intelligence workstreams.
• Develop and run AI-powered workflows to improve speed, accuracy, and scale.
• Enforce Salesforce data hygiene and provide cross-functional training on sales tools.

Requirements

• 7+ years of experience in Sales Operations, Sales Support, or Analyst roles, preferably in SaaS or Cybersecurity.
• Expert proficiency in Salesforce, including CPQ, custom report types, and calculated fields.
• Advanced quantitative skills with mastery of MS Excel/Google Sheets (pivot tables, index/match, vlookup).
• Proven ability to own and manage projects in alignment with business needs.
• Strong communication skills with the ability to distill complex business issues into actionable insights.
• Proactive mindset with a focus on analytical problem-solving.

Culture & Benefits

• Comprehensive benefits package including health insurance.
• Eligibility for bonus or incentive compensation and equity.
• High-visibility role with significant impact on pipeline health and sales effectiveness.
• Collaborative environment working across Marketing, Finance, and IT.
• Commitment to diversity and equal opportunity employment.