Manager of Account Management (Traveltech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Manager of Account Management (Traveltech): Leading the Account Management organization across BENELUX, DACH, and Nordics with an accent on commercial growth, client retention, and team performance. Focus on driving Net Revenue Retention (NRR), implementing scalable upsell strategies, and optimizing regional software adoption.
Location: Hybrid in Amsterdam, Netherlands
Company
is a leading reservation software provider for tours, activities, and attractions, helping over 20,000 global businesses operate and grow.
What you will do
- Own regional commercial performance, including NRR, upsell, and retention targets across BENELUX, DACH, and Nordics.
- Lead, coach, and develop a team of Account Managers to build a high-performance, customer-focused culture.
- Identify market-specific growth opportunities and support localization efforts, particularly within the DACH market.
- Optimize team workflows, documentation, and operational efficiency across the AM organization.
- Partner with Sales, Product, and Distribution teams to translate market insights into actionable business recommendations.
Requirements
- 2–3 years of people leadership experience within Account Management, Sales, or Customer Success.
- Proven experience owning commercial KPIs such as retention, NRR, and account growth.
- Professional fluency in German.
- Experience working within EMEA markets, with a strong preference for the DACH region.
- Must be based in or able to work from the Amsterdam office (Hybrid).
Nice to have
- Experience within SaaS, travel tech, marketplace, or hospitality industries.
Culture & Benefits
- Comprehensive leave policy, including 22 weeks of paid parental leave and 26 vacation days per year.
- Pension plan, life insurance, and discount CZ insurance.
- Central Amsterdam location with commuting allowance for public transport and subsidized lunch.
- Wellness benefits, including a Headspace subscription and wellness webinars.
- Inclusive, multicultural work environment with colleagues from 45 different nationalities.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →