HPI Account Manager (ICT)

TL;DR

HPI Account Manager (ICT): Managing reseller partner demand and executing sales strategies for HPI products with an accent on accurate quoting and partner enablement. Focus on streamlining communication between partners and vendor managers to optimize revenue growth in a high-volume environment.

Location: Sydney, Australia (Hybrid)

Company

A leading global technology company specializing in the IT sales channel and digital platform solutions for the global IT ecosystem.

What you will do

• Act as the primary point of contact for reseller partners, managing inbound queries and ensuring timely responses.
• Cultivate relationships with high-value partners to drive engagement and overall revenue growth.
• Generate accurate quotes for HPI products, ensuring alignment with pricing and vendor guidelines.
• Partner with Vendor Business Managers (VBM) to coordinate pricing, deal support, and strategic priorities.
• Educate partners on HPI products, promotions, and market positioning to maximize sell-through.
• Maintain detailed records in CRM systems and collaborate with supply chain and operations for order delivery.

Requirements

• Experience in sales support, inside sales, or account management, preferably within the technology or distribution sector.
• Strong organisational skills with the ability to manage high volumes of requests in a fast-paced setting.
• Ability to apply commercial judgement to make effective business decisions.
• Excellent written and verbal communication skills.
• Must be based in Sydney, Australia to support the hybrid work model.
• Familiarity with CRM systems and structured operational processes.

Nice to have

• Specific experience with product configuration and pricing processes.

Culture & Benefits

• Hybrid working environment for better work-life balance.
• Access to LinkedIn Learning and comprehensive professional training courses.
• Genuine opportunities for national and international career progression.
• Competitive remuneration package.
• Staff purchase policy and a generous corporate benefits scheme.