Strategic Account Manager (SaaS)

TL;DR

Strategic Account Manager (SaaS): Managing a portfolio of high-value enterprise customers to drive adoption, retention, and expansion with an accent on consultative relationship building and ROI delivery. Focus on navigating complex organizational structures, securing multi-million dollar renewals, and aligning hirify.global’s solutions with executive-level business objectives.

Location: Must be based in Spain, Ireland, or the United Kingdom

Company

hirify.global is a high-performance, growth-minded organization providing a collaborative platform for enterprise teams.

What you will do

• Serve as the primary strategic partner for a portfolio of high-value enterprise customers.
• Understand customer business goals to proactively identify opportunities for measurable impact and ROI.
• Lead strategic planning and success reviews to ensure full leverage of the platform.
• Manage complex relationships with multiple stakeholders to drive adoption and engagement.
• Own renewals and expansion opportunities to ensure retention and revenue growth.
• Act as the voice of the customer internally to inform product innovation and GTM strategies.

Requirements

• Must be based in Spain, Ireland, or the United Kingdom.
• 10+ years of experience leading enterprise or strategic accounts within a SaaS organization.
• 5+ years managing multi-million-dollar portfolios with individual accounts exceeding $500K in ARR.
• Proven record of driving complex renewals, expansions, and executive alignment at the C-suite level.
• Deep experience navigating procurement, governance, and change management in global, matrixed organizations.
• Exceptional executive presence and communication skills for influencing senior stakeholders.

Culture & Benefits

• High-trust, team-first environment that rewards initiative and impact.
• Culture balancing startup hustle with enterprise operational excellence.
• Focus on continuous learning, best practice sharing, and professional growth.
• Commitment to providing reasonable accommodations for individuals with disabilities.