Growth Account Manager (SaaS)

TL;DR

Growth Account Manager (SaaS): Identifying and executing opportunities to expand the existing customer base and increase revenue through upselling and cross-selling with an accent on full sales cycle ownership and pipeline management. Focus on analyzing customer data to identify expansion opportunities and collaborating with SDR and CSM teams to ensure a seamless customer experience.

Location: Must be based in a commutable distance to Melbourne, Australia for hybrid work (3 days per week in office)

Company

hirify.global is a TLV-based startup on a mission to change the work experience for the global deskless workforce through its business management platform.

What you will do

• Identify and execute upselling and cross-selling opportunities within the existing customer base.
• Own the full sales cycle and manage your own account pipeline to meet quota targets.
• Analyze customer data to uncover expansion opportunities and act as a product expert.
• Collaborate with SDR and CSM teams to ensure a seamless and outstanding customer experience.
• Influence product development based on customer demands and needs.
• Manage multiple projects and tasks in a fast-paced, high-pressure environment.

Requirements

• 1-2 years of experience as a sales Account Manager or Account Executive at a SaaS company.
• Strong record of closing deals and consistently over-achieving monthly quotas.
• Excellent customer relationship skills with the ability to interact with stakeholders at all levels.
• Highly independent with a strong capacity for self-learning.
• Ability to thrive and remain productive in a busy, high-pressure work environment.

Culture & Benefits

• Company treats team members as long-term investments with a focus on continuous nurturing and training.
• Encouraging, caring, and supportive work environment.
• Strong social culture including weekly happy hours and holiday parties.
• Opportunity to drive real value for thousands of businesses worldwide.