Key Account Manager (SaaS)

TL;DR

Key Account Manager (SaaS): Managing renewals and expansion for enterprise clients with an accent on strategic value-based selling and cross-selling. Focus on building detailed account plans, negotiating complex deals, and collaborating with cross-functional teams to drive revenue growth.

Location: Must be based in Australia (Remote/Hybrid)

Company

hirify.global is a global leader in type and technology, providing design solutions and font management for the world's most prominent brands.

What you will do

• Consult with enterprise customers to understand their needs and deliver value propositions.
• Negotiate and close strategic renewal deals to meet personal sales quotas.
• Create and execute detailed account plans for renewals and upsell opportunities.
• Communicate solutions to C-level stakeholders through ROI analysis and business case definition.
• Collaborate with marketing, finance, and technical support to ensure effective market strategies.
• Maintain accurate client data and prospect updates within the CRM database.

Requirements

• Must be based in Australia.
• Proven track record of meeting or exceeding sales quotas.
• Ability to manage complex sales cycles from demo to closing.
• Excellent verbal and written communication and networking skills.
• Experience in software, technology, publishing, media, or design segments.
• Proficiency in CRM tools, with preference for Salesforce experience.

Nice to have

• Experience in the design or font technology market.
• Strong background in strategic account planning.

Culture & Benefits

• Competitive compensation with corporate bonus program and uncapped commission.
• Hybrid work arrangements and flexible paid time off.
• Global working environment in the creative and software technology industry.
• Professional onboarding and robust targeted sales training.
• Retirement planning options and internal advancement opportunities.