Client Director (SaaS)

TL;DR

Client Director (SaaS): Managing and expanding high-value enterprise relationships for a leading Digital Employee Experience platform with an accent on CxO-level engagement, strategic account planning, and revenue growth. Focus on driving platform adoption, orchestrating cross-functional virtual teams, and delivering measurable business outcomes for global enterprise clients.

Location: Must be based in the USA (Hybrid/Remote)

Compensation: $300,000–$360,000 OTE (Base salary $180,000–$216,000)

Company

hirify.global is a global leader in Digital Employee Experience (DEX), providing enterprises with real-time visibility and AI-powered automation to optimize IT operations and employee productivity.

What you will do

• Build and deepen multi-level relationships within assigned marquee accounts, from IT teams to the C-suite.
• Develop and execute strategic account plans to drive license expansion and professional services adoption.
• Partner with clients to align the platform with their business priorities and ensure measurable value realization.
• Orchestrate internal resources across functions and geographies to deliver a consistent, high-impact client experience.
• Manage the commercial health of your portfolio, including renewals and achieving revenue targets.

Requirements

• 10+ years of enterprise technology sales or account leadership experience.
• 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing large, complex accounts.
• Direct experience in IT Service Management, IT Operations Management, or Digital Employee Experience.
• Proven track record of engaging and influencing CIOs, CHROs, and other C-suite stakeholders.
• Must be authorized to work in the USA.

Culture & Benefits

• Comprehensive US benefits package including 100% covered health, dental, and vision insurance.
• Flexible work model with unlimited paid time off and 11 company-paid holidays.
• 401(k) plan with up to 4% company matching contributions.
• Up to 16 weeks of paid parental leave for primary caregivers.
• Access to professional training platforms and a collaborative, high-growth environment.