Key Account Manager, Water Hygiene

TL;DR

Key Account Manager, Water Hygiene (Water Treatment Sales): Support Healthcare corporate accounts by driving ongoing water management plans for existing customers with an accent on Legionella risk reduction, technical consultative recommendations, and coordinating with sales, engineering, and technical marketing. Focus on auditing service expectations, participating in WMP meetings, and producing reports after facility surveys to ensure patient safety.

Location: Remote (United States)

Company

hirify.global provides water and hygiene solutions, including water treatment chemistries and monitoring/control systems.

What you will do

• Support the Healthcare Corporate Accounts Team by working with sales, customers, engineering, and technical marketing on ongoing water management plans.
• Provide technical support in customer WMP meetings, including remediation recommendations and operational changes to support patient safety.
• Audit existing plans to confirm service expectations are being met.
• Consult customers on appropriate water treatment and maintenance practices to minimize risks from Legionella and other waterborne pathogens.
• Collaborate with technical marketing and engineering to improve processes, documentation, and collateral.
• Handle additional projects and administrative duties as assigned.

Requirements

• Must be based anywhere in the US.
• Familiarity with premise plumbing systems for both potable and non-potable water.
• Experience in water safety/water hygiene with a focus on Legionella management in water systems.
• Experience with the online platform LAMPS by HC Info.
• Proficiency with Microsoft PowerPoint, Excel, Word, and Outlook.
• Ability to survey facilities, take detailed notes, produce reports, and speak comfortably in training/education seminars.

Culture & Benefits

• Employee-centric environment with small teams and approachable leadership.
• Family-first work-life balance support and flexible hours.
• Paid vacation and holiday leave.
• Comprehensive benefits package including medical, dental, vision, life, long- and short-term disability, and 401K match.
• Tuition reimbursement and personal/professional development opportunities.
• Wellness initiatives and employee recognition programs.

Hiring process

• Application review by Talent Acquisition.
• Interviews to assess account management, technical knowledge, and communication/training experience.
• Final evaluation based on fit for the Healthcare Corporate Accounts Team.