Sr. Office Experience Manager

TL;DR

Sr. Office Experience Manager: Own day-to-day operations of the New York office and deliver a consistently welcoming front-of-house experience with an accent on vendor/facility management, events, and end-to-end onboarding/offboarding logistics. Focus on building cross-functional relationships and maintaining a high-quality office rhythm while partnering with a global office experience team.

Company

hirify.global builds software to help improve product success and society’s experience with software.

What you will do

• Run daily office operations: reception coverage, guest greeting, mail/shipping, and delivery receiving.
• Manage facility vendors and maintenance requests end-to-end, including work orders, status tracking, and budget accuracy.
• Maintain community spaces and meeting areas (conference rooms and call booths), proactively addressing wear and tear.
• Plan and execute company events and special projects, including post-hours events from setup through cleanup.
• Coordinate “day one” onboarding and support offboarding logistics (equipment distribution/collection and shipping).
• Partner with the global office experience team to coordinate cross-office communication, meetings, events, and employee travel.

Requirements

• 5+ years of experience in office management, employee programming, event planning, hospitality, facilities, or community partnerships.
• Exceptional customer service instincts and the ability to build strong cross-functional relationships at all levels.
• Strong organizational and data tracking skills; able to manage multiple projects, vendors, and budgets simultaneously.
• Excellent written and verbal communication with professional discretion across ICs to executive leadership.
• Ability to prioritize and execute under pressure while staying composed.
• Legally authorized to work in the United States without current or future sponsorship.

Culture & Benefits

• Fully in-office role in New York, NY, five days per week.
• Highly competitive benefits including employer-heavy coverage (including $0 premium options), strong 401(k) match, equity, and flexible time off.
• Visible, deeply cross-functional role interacting with new hires through executive leadership.
• AI-forward mindset: use AI tools as a force multiplier in day-to-day work.

Hiring process

• Interviews focused on office experience ownership, cross-functional collaboration, and scenario-based execution.
• Evaluation of communication style, professionalism, and ability to operate under pressure.

Location: New York, New York (fully in-office, five days per week)

Salary: $97,000 – $120,000 (expected range for New York, NY)