Director, Sales Business Partner (Software)

TL;DR

Director, Sales Business Partner (Software): Leading and scaling a team of strategic Sales Business Partners to support sales leaders in planning and executing business operations with an accent on alignment between sales strategy and operational execution. Focus on driving operational excellence, managing forecasts for multi-billion dollar organizations, and implementing transformational GTM programs.

Location: Remote (US). External candidates are not eligible to be hired in CA, CT, NJ, NY, PA, and WA.

Salary: $171,120 - $251,600

Company

Twilio is a remote-first communications platform that empowers businesses and developers to craft personalized customer experiences.

What you will do

• Lead and develop a team of Sales Business Partners, establishing clear goals and role consistency to drive GTM success.
• Serve as the primary strategic advisor and business partner to a multi-billion dollar sales organization.
• Manage business operations including forecasting, pipeline health, and recurring executive business updates.
• Translate high-level sales strategies into actionable operational plans and oversee their execution.
• Collaborate cross-functionally with HR, Finance, Marketing, and Product teams to align strategies and outcomes.
• Drive local implementation and adoption of transformational GTM programs and sales initiatives.

Requirements

• 10+ years of experience in sales operations, sales, or strategy consulting.
• Minimum 2+ years partnering with senior software/tech sales leaders in organizations with $1B+ in sales.
• Proven experience in direct people management and developing high-performing teams.
• Deep knowledge of GTM models, sales planning, territory carving, and sales compensation strategy.
• Must be based in the United States.
• Bachelor's Degree or equivalent professional experience.

Nice to have

• Experience with consumption or usage-based revenue models.
• Graduate degree (Master's or MBA).

Culture & Benefits

• Remote-first work environment focusing on global inclusion and connection.
• Competitive pay with eligibility for equity and corporate bonus plans.
• Comprehensive healthcare and a retirement savings program (401k).
• Generous time off including paid sick, personal, and parental leave.
• Wellness leave and a culture of empowerment and community volunteering.