Sr Information Systems Engineer

TL;DR

Sr Information Systems Engineer (IT Engineering): Own and administer core corporate IT systems across identity, endpoints, cloud infrastructure, and IT service management with an accent on reliability, security, and automation at scale. Focus on AWS/Okta/ServiceNow operations, MDM-based endpoint governance, incident escalation, and safe governance of AI tools and MCP-based agent frameworks.

Location: Remote (United States)

Salary: $99,000 - $156,000 USD

Company

hirify.global builds telemetry infrastructure for the AI era and partners with IT and Security teams at large enterprises.

What you will do

• Administer AWS accounts and core IT cloud infrastructure (networking, logging, monitoring, alerting) for corporate IT and VPN-related resources.
• Own endpoint management for macOS and Windows via MDM (Jamf/Intune), including zero-touch provisioning, patching, security baselines, and compliance reporting.
• Serve as primary ServiceNow administrator for IT & Security: data model, catalog, workflows, SLAs, integrations, and support for ITGC/SOX/IT controls and access reviews.
• Design and maintain automation workflows across IT systems (Okta Workflows, Serval, Zapier, PowerShell/Python, APIs) and act as SME for SaaS integrations (Okta, ServiceNow, Google Workspace, Slack, Azure/AWS).
• Evaluate, configure, and govern AI tools and MCP-based agent frameworks with appropriate access controls, documentation, and runbooks.
• Act as Tier 3 escalation for complex incidents and participate in the IT on-call rotation; contribute to IT metrics, fleet reporting, and knowledge base content.

Requirements

• 5+ years in corporate IT roles with significant responsibility for systems administration across identity, SaaS, and/or infrastructure in a cloud-first environment, balancing project work and operational/on-call responsibilities.
• AWS administration experience (IAM, VPCs, EC2/ECS or similar, networking basics, tagging/governance) supporting internal IT or SaaS platforms.
• Hands-on ServiceNow administration experience (workflow configuration, catalog items, change/incident processes, basic reporting).
• Enterprise identity provider experience in production (Okta strongly preferred; Azure AD/Entra ID or similar acceptable) including SSO, lifecycle management, and access policies.
• Ownership experience for macOS and/or Windows endpoint management in a mid-to-large fleet (baseline configs, software distribution, patch management).
• Scripting/automation experience (Python, PowerShell, Bash or similar) plus comfort with REST APIs and JSON.

Culture & Benefits

• Remote-first work across many time zones; occasional duties outside standard working hours may be required.
• Benefits include health, dental, vision, short-term disability, and life insurance, plus paid holidays and paid time off, fertility treatment benefit, 401(k), and equity.
• Corporate bonus program for non-sales roles.
• Incentive compensation (commission) applies to sales and some sales-adjacent roles.

Hiring process

• Interviews focused on systems ownership, operational/on-call experience, and administration of AWS, identity, endpoints, and ServiceNow.
• Discussion of automation and AI/MCP governance approach, plus escalation and incident handling experience.