Renewals Team Member (SaaS)

TL;DR

Renewals Team Member (SaaS): Managing client license renewals and identifying growth opportunities to minimize churn with an accent on commercial negotiation and risk mitigation. Focus on developing win-win negotiation strategies, maintaining accurate rolling forecasts, and partnering with cross-functional teams to ensure customer value realization.

Location: Remote (depending on US state) or Hybrid (San Francisco, CA). Must be able to work Pacific Time (PT) working hours.

Salary: $98,700 - $126,000 base

Company

Asana is a leading platform for human + AI collaboration used by millions of teams worldwide to achieve their goals.

What you will do

• Negotiate contract renewals and develop strategic pricing and packaging proposals to maximize contract value.
• Identify customer needs and manage the quote-to-close process to ensure on-time renewal closure.
• Engage decision-makers to identify budgets, key stakeholders, and potential roadblocks.
• Maintain and report an accurate 150-day rolling forecast based on renewal data trends.
• Partner with Deal Desk, Legal, Finance, and Customer Success to mitigate risks and handle complex requests.
• Contribute to the design and implementation of efficient renewal processes to resolve inefficiencies.

Requirements

• 3-5 years of experience in renewal sales or a related quota-carrying role.
• Must be based in the US and able to work Pacific Time (PT) hours.
• Strong expertise in contract negotiation, value selling, and closing techniques.
• Analytical mindset for maintaining forecasts and analyzing data trends.
• Proficiency with quoting systems, contracting tools, and CRM (SFDC/Clari).
• Deep understanding of ARR and subscription management concepts.

Nice to have

• Experience in the SaaS industry.
• Familiarity with work management and the Asana platform.
• Curiosity and willingness to leverage AI tools to enhance productivity.

Culture & Benefits

• Comprehensive compensation including base salary, equity, and sales incentive pay.
• Mental health, wellness, and fitness benefits.
• Inclusive family building benefits and long-term retirement plans.
• Career coaching and professional development support.
• Office-centric culture with culinary options for those based in-office.