Junior Office IT Engineer (Infrastructure)

TL;DR

Junior Office IT Engineer (Infrastructure): Supporting and maintaining office IT infrastructure for a European EV charging network with an accent on end-user device management and technical support. Focus on optimizing onboarding/offboarding processes and ensuring seamless hardware and software operations across multiple European offices.

Location: Hybrid (Amsterdam, Netherlands) — requires physical presence in the office 4 days per week

Company

hirify.global operates a network of 400+ fast charging stations across Europe, providing 100% green energy for electric vehicles.

What you will do

• Support office IT infrastructure, including laptops, phones, software, and network equipment.
• Provide technical troubleshooting and ticket resolution for 400+ employees.
• Manage the full lifecycle of end-user devices, including procurement, configuration, deployment, and retirement.
• Coordinate IT onboarding and offboarding, including account and device provisioning.
• Develop internal documentation, handbooks, and knowledge base articles.
• Maintain relationships with IT vendors and manage SaaS applications.

Requirements

• Hands-on experience in IT support or helpdesk (internships or personal projects included).
• Familiarity with device management and common hardware/software troubleshooting.
• Basic understanding of Identity and Access Management (IAM).
• Experience with Google Workspace or Microsoft Active Directory.
• Strong English communication skills for working in an international environment.
• Must be based in or able to work from the Amsterdam HQ 4 days per week.

Nice to have

• Experience with MDM solutions such as Kandji, Jamf, or Microsoft Intune.
• Experience with Okta.

Culture & Benefits

• Stock option plan and company bonus plan.
• Annual training and development budget of €3,000.
• Access to a fully electric vehicle fleet for private use with all charging expenses covered.
• Comprehensive pension plan and 29 days of holiday plus 2 'Mission Days'.
• Daily lunches, snacks, and drinks provided at the office.
• Mental health support via Nilo Health and Urban Sports Club subscription.

Hiring process

• Initial chat with the Recruitment team.
• Technical interview with the Office IT Team Lead and a team member.
• Culture fit and Team Collaboration interview with the Head of Engineering.