Onboarding Risk Manager (Fintech)

TL;DR

Onboarding Risk Manager (Fintech): Leading the Onboarding Risk team to identify fraud and payment-related risks during account onboarding with an accent on process optimization and high-quality risk decisioning. Focus on managing cross-regional analysts, improving KYB/KYC procedures, and aligning risk outcomes with customer experience.

Location: Ideally based in the UK, but open to candidates within +/- 1 GMT timezone

Company

hirify.global is a Merchant of Record providing payment infrastructure for digital product companies to simplify payment fragmentation.

What you will do

• Lead day-to-day operations of the Onboarding Risk team across NA, UK/EU, and APAC regions.
• Manage, coach, and develop team members and team leads, setting clear goals and performance standards.
• Own and continuously improve onboarding risk procedures, controls, and playbooks.
• Handle complex escalations and make sound judgement-based risk decisions.
• Collaborate with Legal, Support, and Product teams to improve the Risk & Compliance function.
• Ensure processes reflect current Card Scheme rules and global payments legislation.

Requirements

• 4+ years of experience in Onboarding or Credit Risk spaces.
• 2+ years of experience in Merchant Acquiring, E-Commerce, or Fintech.
• 3+ years of experience in team management.
• Fluent English (written and spoken).
• Ability to work comfortably with teams across multiple time zones.
• Comfortable operating in a fast-paced environment with some uncertainty.

Nice to have

• Knowledge of Card Scheme requirements.
• Experience using Artificial Intelligence in everyday professional processes.

Culture & Benefits

• Digital-first approach allowing for remote work or use of company hubs.
• Generous holiday leave and 4 months of paid family leave regardless of gender.
• Annual learning fund and access to regular internal and external training.
• Transparent, collaborative, and inclusive culture that values unique perspectives.