Professional Services Sales Director (AI)

TL;DR

Professional Services Sales Director (AI): Leading the Professional Services commercial engagement function across the UKI region with an accent on AI-led customer transformation and services growth. Focus on shaping complex enterprise opportunities, developing scalable engagement models, and ensuring AI solutions deliver measurable business value.

Location: Hybrid (England). Must have the right to work in the UK and be located within approximately 2 hours travel time from London.

Company

hirify.global is an AI-powered Experience Orchestration platform that enables organizations to deliver personalized customer and employee experiences at scale.

What you will do

• Lead the evolution of the UKI services engagement strategy toward AI-led transformation services.
• Own regional services bookings, AI services growth, profitability, and forecast accuracy.
• Build executive-level customer relationships and act as a trusted transformation advisor.
• Establish governance standards across Statements of Work, estimation, and commercial processes.
• Coach and mentor the UKI Services Engagement team in commercial leadership and AI positioning.

Requirements

• 10+ years of experience in enterprise SaaS, Professional Services, or customer transformation leadership.
• Proven success leading complex commercial engagements and transformation programs.
• Experience driving AI-led customer transformation and innovation initiatives.
• Right to work in the UK.
• Easy access to London (within approximately 2 hours travel time).
• Ability to obtain Security Check (SC) NSV clearance if required.

Nice to have

• Experience with AI-enabled CX transformation programs.
• Knowledge of conversational AI, automation, analytics, or workforce engagement solutions.
• Experience selling Managed Services offerings within enterprise SaaS or CX environments.
• Working knowledge of Salesforce (SFDC) and financial modelling.

Culture & Benefits

• Environment that embraces empathy and cultivates collaboration.
• High level of independence to make a significant impact and take ownership of work.
• Comprehensive benefits and perks comparable to large tech companies.
• Opportunity to be part of a global team of over 6,000 professionals.