Solutions Engineer (German)

TL;DR

Solutions Engineer (IT Infrastructure): Providing technical and functional guidance on the platform for pre-sales and post-sales activities with an accent on IT infrastructure management and partner consulting. Focus on solving complex use-case scenarios and collaborating with the product team to drive platform growth.

Location: Berlin, Germany. This position is NOT eligible for Visa sponsorship.

Company

hirify.global provides a Unified IT Operations Platform for endpoint management, autonomous patching, and backup to simplify work for thousands of customers globally.

What you will do

• Become an expert in the hirify.global platform and modern IT infrastructure management
• Consult partners on implementing products and improving internal processes to create synergies
• Solve complex technical problems and discover product workarounds based on partner use cases
• Collaborate with sales teams to answer advanced technical questions and execute growth strategy
• Act as the voice of partners by providing feedback to the Product Management team
• Coach sales teams and provide external training for partners on new features

Requirements

• Experience in technical sales of IT products
• Professional proficiency in English and German
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Strong self-motivation and a growth mindset

Nice to have

• Experience working for an MSP or internal IT helpdesk
• Previous experience with RMM and/or Backup software
• Knowledge of APIs and Scripting
• Additional language skills

Culture & Benefits

• Lunch covered 3 times per week at the Berlin office
• Access to a Corporate Benefits Platform with various brand discounts
• Professional development through a renowned training platform
• Collaborative, international, and intercultural work environment
• Central office location at Alexanderplatz, Berlin