Client Operations Analyst (Fintech)

TL;DR

Client Operations Analyst (Fintech): Managing day-to-day investment operations including trading, reconciliation, and settlement with an accent on operational control and regulatory compliance. Focus on reducing operational risk, streamlining workflows, and ensuring alignment with FCA requirements.

Location: Hybrid (London, UK)

Company

hirify.global is an award-winning investment platform specializing in exchange-traded funds (ETFs).

What you will do

• Execute daily processes across trading, reconciliation, settlement, and corporate actions.
• Investigate operational breaks and failed transactions to ensure timely resolution.
• Monitor and reconcile operational data across internal and external systems.
• Improve operational processes and controls to reduce risk and increase efficiency.
• Collaborate with Client Experience, Product, and Compliance teams on operational investigations.
• Ensure strict adherence to FCA requirements, including AML/KYC and CASS.

Requirements

• At least 4 years of experience in investment operations within financial services, wealth management, or fintech.
• Hands-on experience in trading, reconciliation, settlement, or corporate actions.
• Strong understanding of investment operations processes and controls.
• English: C1 level or above required.
• Location: Must be based in London (Hybrid).

Nice to have

• Familiarity with SQL or operational tooling.
• Experience in fintech startups or scale-ups.

Culture & Benefits

• Remote-first and flexible working approach focusing on results.
• Opportunity for significant impact and growth as the company scales.
• Transparent and open culture with clear communication channels.
• Supportive environment with a team of industry experts.

Hiring process

• Introductory call with the Talent team.
• Gamified cognitive assessment for problem-solving.
• Competency interview on operational risk and controls.
• Senior leadership interview for cultural alignment.