Business Operations Manager (HRTech)

TL;DR

Business Operations Manager (HRTech): Improving end-to-end EOR Operations by driving cross-functional clarity, operating mechanisms, and delivery support with an accent on scalable execution and measurable outcomes. Focus on designing AI-enabled improvements, managing cross-domain operational requirements, and optimizing systemic operational gaps.

Location: hirify.global (Global / Work from Anywhere)

Salary: $36,900 — $83,050 USD

Company

hirify.global is a global HR platform that enables businesses to recruit, pay, and manage international teams compliantly across the world.

What you will do

• Lead cross-functional projects from ideation to execution, including requirements gathering, scope definition, and impact measurement.
• Identify and remediate systemic operational gaps across EOR domains to prevent downstream manual work.
• Implement AI-enabled improvements to operating mechanisms to increase quality, speed, and clarity.
• Drive cross-domain visibility and alignment on initiatives, dependencies, risks, and decisions.
• Establish and optimize EOR-wide operating mechanisms, including intake routing, SOP patterns, and escalation paths.
• Analyze operational metrics and reporting data to provide clear insights and recommendations for leadership.

Requirements

• Experience in business operations, program/project management, or operational excellence.
• Proven ability to take ambiguous, multi-stakeholder projects from problem definition through to delivery and adoption.
• Ability to influence outcomes and facilitate alignment across teams without direct authority.
• Experience using AI tools to improve individual workflows and design operational solutions.
• Proficiency with operational reporting tools such as Sigma, Zendesk, and Google Sheets.
• Strong async communication skills and a proactive, high-ownership "manager of one" mindset.

Culture & Benefits

• Work from anywhere with flexible working hours and a strictly async culture.
• Flexible paid time off and 16 weeks of paid parental leave.
• Competitive stock options and a dedicated learning budget.
• Home office budget and provide IT equipment.
• Mental health support services.
• Budget for local in-person social events or co-working spaces.

Hiring process

• Async profile review followed by a recruiter interview.
• Interviews with the Sr. Manager of EOR Business Operations, team members, and leadership.
• Bar Raiser interview and prior employment verification check.