Annuity Values Processor (Insurance)

TL;DR

Annuity Values Processor (Insurance): Processing and reviewing annuity contract requests for surrenders and partial withdrawals with an accent on tax compliance and policy research. Focus on managing accounting transactions, resolving complex client inquiries, and ensuring adherence to US and Canadian tax policies.

Location: Hybrid (New Haven, CT); Authorization to work in the United States is required. No visa sponsorship available.

Salary: $32.34 per hour

Company

A tax-exempt Catholic fraternal benefit society that provides financial security to members through life insurance, long-term care, disability, and annuity products.

What you will do

• Review and process surrender and partial withdrawal requests from agents and customers.
• Execute policy and general accounting transactions in administrative systems using appropriate codes.
• Perform manual calculations to determine taxes owed in compliance with U.S. and Canadian tax policies.
• Respond to internal and external inquiries regarding annuity services, transfers, and rollovers.
• Handle complex client calls and emails to resolve issues and provide detailed contract information.

Requirements

• High school diploma.
• 3-5 years of experience working with insurance and annuity policies.
• Knowledge of basic accounting principles and tax laws regarding annuity products.
• Proficiency in PC software, including Microsoft Word, Excel, and Access.
• Ability to use policy administrative systems such as Ingenium and CICS (Life 70).
• Must be authorized to work in the US.

Culture & Benefits

• 13 paid holidays per year plus vacation and paid sick leave.
• 401(k) retirement savings plan with company matching and fully funded cash balance plans.
• Comprehensive health, dental, and vision insurance options, including HSA with employer contributions.
• Tuition reimbursement, certifications, and professional designation support.
• Paid parental leave and short-term disability insurance.
• Flexible workweek schedules and health club membership reimbursement.