Membership And Chapters Manager

TL;DR

Membership and Chapters Manager (Project Management): Planning, coordinating, and executing chapter programs, awards, and scholarships for a defense finance management association with an accent on member recruitment, retention, and stakeholder engagement. Focus on building strong partnerships with chapter leaders, managing financial reporting, and overseeing the end-to-end execution of organizational initiatives.

Location: Must be based in the United States, with the ability to support local meetings in the Washington, DC area quarterly and travel 4-6 times per year.

Salary: $60,000–$65,000 annually.

Company

A global engagement marketing agency specializing in live and virtual events, strategic communications, and community solutions for associations and non-profits.

What you will do

• Serve as the primary point of contact for chapter leaders, providing high-quality support and leadership training.
• Develop and implement recruitment and retention programs to drive chapter growth.
• Oversee the planning and execution of national awards and scholarship programs, including volunteer management.
• Ensure accurate financial reporting and forecasting for all chapter-related initiatives.
• Create and maintain operational tools such as policies, handbooks, and training sessions for chapter leaders.
• Support local meetings and events in the Washington, DC area on a quarterly basis.

Requirements

• Bachelor's degree or equivalent required.
• 4+ years of experience in a membership-based organization with chapters.
• Proficiency with membership software, preferably an established AMS system.
• Strong interpersonal, communication, and project management skills.
• Ability to travel 4-6 times per year.
• Familiarity with data tracking, dashboards, and financial reporting.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401K retirement plan with company contributions.
• 13 paid company holidays, including extended year-end closure.
• Employer-paid family building benefits, including fertility and adoption support.
• Dedicated mental health benefits and pet discount programs.
• Inclusive, family-friendly work environment with a focus on professional growth.