Client Solutions Manager

TL;DR

Client Solutions Manager: Facilitating smooth client implementations and managing benefit program rollouts with an accent on stakeholder communication and risk mitigation. Focus on ensuring high levels of partner satisfaction and operational efficiency within a healthcare benefits environment.

Location: Must be based in the United States. Role requires 3 days a week in the office for those reporting to the New York office.

Salary: $80,000 - $95,000

Company

hirify.global is a global leader in women’s health and family building solutions, providing comprehensive benefits to employers and health plans.

What you will do

• Manage existing client implementations, plan year rollovers, and off-peak projects.
• Facilitate relationships with internal and external partners, including carriers and vendors.
• Identify, communicate, and mitigate risks throughout the implementation lifecycle.
• Ensure high levels of satisfaction among clients, consultants, and partners.
• Maintain implementation project plans and benefit grids within the CRM system.
• Support resource training and readiness to ensure successful go-live events.

Requirements

• Must be based in the United States and authorized to work without sponsorship.
• Minimum of four years of experience in a similar implementation or client management role.
• Demonstrated leadership, communication, and project management skills.
• Bachelor's degree required.
• Experience in a healthcare or benefits environment is preferred.

Nice to have

• PMP Certification or similar professional certifications.

Culture & Benefits

• Comprehensive health, dental, vision, and life insurance options.
• Paid family and parental leave, plus fertility and family building benefits.
• 401(k) plan with company match and equity participation.
• Generous paid time off, including vacation, sick leave, and summer flex time.
• Mental health and wellness support, plus on-demand legal and financial advice.
• Professional development programs and mentorship opportunities.