Account Executive New Business (CPaaS)

TL;DR

Account Executive New Business (CPaaS): Leading relationships with large-scale communications platform customers to drive revenue growth and expand market presence with an accent on analytical and consultative sales. Focus on executing account strategies, managing complex sales cycles for compliance-heavy businesses, and building cross-functional partnerships.

Location: Remote, must be based in Australia (Melbourne, Brisbane or Sydney)

Company

Twilio is a global leader in communications platforms, empowering businesses to craft personalized customer experiences using AI and cloud communications.

What you will do

• Manage and expand strategic customer accounts in high-growth technology, logistics, and fintech sectors.
• Develop and execute account strategies to consistently deliver revenue, gross margin, and gross profit results.
• Partner with product, finance, support, and operations teams to identify and capture new revenue opportunities.
• Lead consultative sales cycles involving deep discovery and advocacy for customer needs within the organization.
• Maintain disciplined forecasting and present performance guidance to executive management.

Requirements

• 4+ years of experience in new business account acquisition or strategic sales of analytical products.
• Proven track record in relationship management, cross-selling, and solutions consulting.
• Ability to influence technical leaders and build supportive partnerships.
• Experience utilizing data-driven strategies for account development and value proof.
• Demonstrated ability to manage business forecasts and financial models.
• Bachelor’s Degree or equivalent professional experience.

Nice to have

• Experience cross-selling to Marketing, Engineering, and Product departments.
• Professional background in Telco, CPaaS, or PaaS selling.

Culture & Benefits

• Remote-first work environment emphasizing global inclusion and connection.
• Competitive pay and a comprehensive retirement savings program.
• Generous time off, including parental and wellness leave.
• Comprehensive healthcare benefits.
• Support for community volunteering and donation efforts.