Senior Vendor Manager (SMB Sales)

TL;DR

Senior Vendor Manager (SMB Sales): Managing regional and site-level performance across an outsourced SMB Sales vendor network with an accent on scaled sales execution and performance operations. Focus on driving revenue attainment, optimizing funnel health, and holding vendor leadership accountable through rigorous operating mechanisms.

Location: Hybrid in Singapore (three days per week in office)

Company

An AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Own regional and site-level vendor performance across assigned regions, vendors, and sales motions.
• Drive attainment against revenue, pipeline, productivity, conversion, quality, and forecast accuracy targets.
• Inspect funnel health to identify if performance issues are driven by quality, speed, routing, enablement, staffing, or tooling.
• Conduct high-quality WBRs, MBRs, QBRs, scorecards, and governance forums with vendor partners.
• Hold vendor leadership accountable for frontline management, coaching, and execution discipline.
• Translate performance signals into clear business narratives for Sales leadership, RevOps, and Finance.

Requirements

• 8+ years of experience in vendor management, sales operations, BPO leadership, or commercial operations.
• Direct experience managing outsourced sales or revenue-generating vendor operations at scale.
• Experience operating in software, SaaS, cloud, or high-velocity commercial environments.
• Experience working with Tier 1 outsourced sales providers.
• Strong understanding of sales funnel metrics, conversion, pipeline quality, and forecast accuracy.
• Proven ability to influence senior vendor leaders and internal cross-functional stakeholders.

Culture & Benefits

• Opportunity to shape the future of AI adoption globally.
• Collaborative environment working with Sales Leadership, Revenue Operations, and Finance.
• Commitment to equal opportunity and diversity in perspectives and experiences.
• Hybrid work model providing a balance between remote work and office collaboration.