Member Acquisition Specialist (Healthcare)

TL;DR

Member Acquisition Specialist (Healthcare): Converting community outreach and referral opportunities into enrolled hirify.global members with an accent on direct member engagement and enrollment conversion. Focus on conducting in-person outreach, guiding individuals through registration processes, and building trust within underserved communities.

Location: Riverside, California, United States (Field-Based)

Salary: $26–$28/hour

Company

A tech-enabled, community-oriented primary care organization serving historically underserved populations through coordinated, whole-person care.

What you will do

• Conduct in-person outreach and enrollment conversations to drive same-day registrations in the field.
• Guide eligible community members through registration, intake, and enrollment processes.
• Execute enrollment activities at assigned partner sites, community locations, and Zócalo-hosted events.
• Maintain disciplined follow-up to move referrals and leads into enrolled members.
• Complete registrations and track activity accurately within Athena and other operational systems.
• Collaborate with Market Growth Managers to support community-based enrollment strategies.

Requirements

• 1–3+ years of experience in community outreach, healthcare enrollment, sales, canvassing, or field-based roles.
• Bilingual English-Spanish required.
• Must be authorized to work in the United States.
• Reliable transportation and willingness to travel locally within Riverside County.
• Flexible schedule, including availability to work evenings and weekends as needed.
• Experience working toward performance goals, outreach targets, or enrollment metrics.

Nice to have

• Experience with Medi-Cal, ECM, Community Supports, or community-based healthcare programs.
• Experience with Athena health or comparable documentation systems.
• Familiarity with local community resources and populations served in the region.

Culture & Benefits

• Competitive hourly salary with an equity compensation package.
• Comprehensive health benefits including medical, dental, and vision.
• 401k plan and generous PTO policy (up to 15 days per year for full-time employees).
• $1,000 home office stipend and necessary work equipment provided.
• Opportunity for rapid career progression and personal growth within a scaling organization.