Licensed Telesales Agent (Spanish)

TL;DR

Licensed Telesales Agent (Spanish): Managing inbound and outbound sales campaigns for Medicare beneficiaries with an accent on relationship building, objection handling, and plan enrollment. Focus on delivering compassionate member support and achieving sales targets in a fast-paced, regulated healthcare environment.

Location: Must be based in the USA

Salary: $24-$26/hr plus commission

Company

hirify.global is a mission-driven healthcare company providing integrated insurance and clinical care solutions to improve the well-being of older Americans.

What you will do

• Support inbound and outbound call campaigns to educate prospective and current members on healthcare products.
• Assist members with enrollment applications while ensuring full compliance with Medicare requirements.
• Build rapport through active listening and empathy to assess needs and convert prospects into customers.
• Evaluate current member coverage, identify gaps, and facilitate necessary plan changes.
• Transition to member service and retention support for the Member Service Guide team during off-peak seasons.
• Meet and exceed individual sales quotas and quality productivity goals.

Requirements

• Must possess a valid state health insurance license or be able to obtain one before start date.
• Native-level or professional fluency in both Spanish and English (written and oral).
• Must be based in the USA.
• Flexibility to work weekends, evenings, and holidays as required by business needs.
• Strong interpersonal, problem-solving, and time management skills.
• Proficiency in navigating multiple computer systems simultaneously.

Nice to have

• 3 months to 1 year of experience in telesales or teleservice.

Culture & Benefits

• Competitive hourly pay plus commission and quality incentive bonuses.
• Comprehensive medical, dental, and vision plans with low or no premiums.
• 401k program with employer match and equity/stock options.
• 4 weeks of paid time off (PTO) and parental leave.
• $100 monthly mobile or internet stipend.
• 3-week virtual training program to ensure role readiness.