Pipeline Manager (Business Development)

TL;DR

Pipeline Manager (CRM/Sales Operations): Leading day-to-day oversight, strategy, and performance of the firm’s business development pipeline with an accent on data-driven decision-making, pipeline health, and conversion rates. Focus on optimizing CRM tracking systems, developing KPIs, and producing revenue forecasts for executive leadership.

Location: Hybrid or Remote; must be based in New York, Toronto, or Washington DC

Salary: $85,000–$90,000 USD/year

Company

hirify.global is a professional services firm focused on creating tangible improvements in mobility and urban connectivity.

What you will do

• Lead the management and optimization of the business development pipeline to ensure visibility and consistency.
• Maintain and improve CRM tracking systems (Insightly) to ensure data integrity and completeness.
• Develop and monitor KPIs such as pipeline value, conversion rates, and win/loss trends.
• Produce regular pipeline and revenue forecasts to support executive strategic planning.
• Coordinate proposal prioritization and resourcing in collaboration with the Proposal Production Manager.
• Analyze trends across sectors, clients, and geographies to inform growth strategy.

Requirements

• 4–7 years of experience in business development, CRM management, or sales operations.
• Experience managing systems, workflows, and data consistency across teams.
• Proficiency with CRM software (Insightly preferred).
• Strong analytical thinking to translate pipeline data into strategic recommendations.
• Must be based in or able to work from New York, Toronto, or Washington DC.
• Excellent communication skills for presenting insights to technical and non-technical audiences.

Nice to have

• Experience with Proposal Development.

Culture & Benefits

• Flexible, hybrid working environment.
• Comprehensive medical, dental, and vision coverage.
• 3% 401(k)/RRSP contribution and discretionary annual bonus.
• Generous paid time off, including up to 44 days (US) and 47 days (Canada) annually.
• Group Share Incentive Plan for long-term firm success.
• Commuter benefits for employees in the US.

Hiring process

• Initial 30-minute Zoom interview with the hiring manager.
• 60-minute team interview and portfolio review via Zoom.
• Brief design exercise with anonymous (blind) review.
• Final 30-minute conversation with leadership regarding expectations and compensation.