Client Delivery Lead (B2B Tech)

TL;DR

Client Delivery Lead (B2B Tech): Driving the execution of campaigns and product deliveries post-sale with an accent on operational excellence and client relationship management. Focus on optimizing delivery workflows, overseeing global account integrations, and ensuring the achievement of client KPIs.

Location: Hybrid in Newton, MA, USA (minimum 3 days in-person)

Salary: $75,000–$85,000

Company

hirify.global informs, influences, and connects the world’s technology buyers and sellers to accelerate growth from R&D to ROI.

What you will do

• Develop and execute comprehensive delivery strategies for campaigns and product deliveries.
• Act as the primary tactical expert and trusted advisor for portfolio clients, ensuring needs are met with precision.
• Monitor delivery progress and implement operational efficiencies to streamline workflows within the POD.
• Oversee the collection of deliverables and manage the launch of campaigns and product deliveries.
• Partner with Sales to align on account strategies and empower the delivery team to drive client satisfaction.

Requirements

• Proven experience managing delivery processes, preferably in media or delivery product industries.
• Strong leadership and mentoring skills to develop high-performing teams.
• Exceptional communication skills for engaging with clients and internal stakeholders.
• B.A. or B.S. degree.
• Experience in sales and client management within the advertising and agency marketplace.
• Must be based in or able to work from the Newton, MA office.

Nice to have

• Familiarity with campaign monitoring tools and reporting systems.

Culture & Benefits

• Hybrid work model requiring in-person presence at least three days a week.
• Comprehensive benefits including 401k match, health, vision, and dental insurance.
• Open Vacation policy plus 10 national holidays.
• Professional development via bespoke training and LinkedIn Learning.
• Employee Stock Purchase Plan (ESPP) offering company shares at a minimum 15% discount.
• Opportunity to volunteer up to four days per year.