Operations Associate (Lottery)

TL;DR

Operations Associate (Lottery): Managing the fulfillment and redemption of customer lottery ticket orders within a local center with an accent on order accuracy and system updates. Focus on streamlining workflows and maintaining hardware to ensure a seamless customer experience.

Location: Onsite in Manchester, NH

Company

hirify.global is a publicly traded technology company specializing in regulated gaming and digital sports entertainment.

What you will do

• Manage and process customer lottery ticket orders and redemptions at the local fulfillment center.
• Maintain real-time customer order statuses and tracking information within company systems.
• Organize and streamline workflows to achieve daily objectives and meet strict deadlines.
• Ensure the flawless operation of printing and scanning equipment.
• Collaborate on various operational projects to enhance team success and customer experience.

Requirements

• Availability to work a dynamic schedule, including weekends and holidays.
• Experience working in fast-paced environments with a proven record of reliable attendance.
• Proficiency with common software, specifically Microsoft Excel.
• Physical ability to stand and walk frequently and lift up to 25 lbs.
• Strong attention to detail and ability to prioritize tasks independently.
• Ability to obtain a gaming license issued by the state agency if required.

Culture & Benefits

• Opportunity to work with a NASDAQ-listed technology leader in the gaming industry.
• Innovative environment that embraces emerging technology and AI.
• Commitment to equal opportunity employment and a diverse, inclusive workplace.
• Supportive onboarding process for state licensing requirements.