Clinical Account Manager (Healthtech)

TL;DR

Clinical Account Manager (Healthtech): Managing post-sale success for clients by providing pharmacy benefit analysis and clinical consultation with an accent on client retention and cost-saving program implementation. Focus on evaluating clinical program goals, interpreting drug benefit designs, and delivering executive-level clinical market intelligence.

Location: Remote (Must be based in the USA and hold a valid US pharmacist license)

Company

A venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform.

What you will do

• Collaborate with clients to evaluate clinical goals, including generic dispensing rates, utilization management, and medication adherence.
• Provide high-level clinical consultation focused on client satisfaction, retention, and trend management.
• Recommend and implement clinical programs to drive cost savings for clients and members.
• Monitor market trends and provide clinical market intelligence and drug information to clients.
• Provide guidance on clinical aspects of Quarterly Business Reviews (QBRs), including spend and benchmark updates.
• Analyze and interpret drug benefit designs and communicate reporting needs to supporting departments.

Requirements

• Bachelor’s and Advanced Degree in Pharmacy (RPh or Pharm D).
• Current and unrestricted Pharmacist license (any US state).
• 5+ years of experience working as a licensed pharmacist.
• 3+ years of experience in a client-facing role with external clients (required).
• 3+ years of knowledge in healthcare benefits, pharmacy benefits, or commercial health insurance (preferred).
• Executive-level communication and presentation skills.

Culture & Benefits

• Comprehensive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance.
• 401(k) Retirement Savings Program and Flexible Spending Benefits.
• Discretionary Paid Time Off and paid company holidays.
• Paid Parental Leave and Employee Assistance Program (EAP).
• Professional development and training opportunities.