Administrative Operations Coordinator

TL;DR

Administrative Operations Coordinator (Administration): Providing administrative and operational support across the organization with an accent on contract administration, billing support, and customer account management. Focus on streamlining internal processes, coordinating software licenses, and ensuring accurate financial reporting and invoicing.

Location: Remote (Ontario, Canada)

Company

hirify.global is a software company providing operational support across various organizational teams.

What you will do

• Set up and maintain maintenance agreements and customer accounts within internal systems.
• Coordinate the administrative processing of software licenses, hardware orders, and RMAs.
• Review service tickets for invoicing and prepare commission-related reports for the Finance department.
• Gather and organize operational data to prepare internal administrative reports.
• Identify opportunities to streamline and automate processes using AI and productivity tools.
• Manage office supplies and maintain organized administrative records and documentation.

Requirements

• Must be based in Ontario, Canada.
• Diploma in Administration, Office Management, or equivalent professional experience.
• Previous experience in an administrative or operational support role.
• Proficiency with Microsoft Office applications.
• English: Mandatory.

Nice to have

• Proficiency in French.
• Experience in software, technology, retail, or service-based environments.
• Experience using ERP, CRM, or similar internal business systems.
• Familiarity with invoicing, contract administration, and software licensing.