Senior Child Protection Case Management Specialist (Humanitarian)

TL;DR

Senior Child Protection Case Management Specialist (Humanitarian): Providing expert technical leadership for inter-agency child protection case management across the State of Palestine with an accent on system strengthening, SOP development, and CP IMS+ (Primero) implementation. Focus on coordinating the Case Management Task Force, building capacity for national partners, and ensuring coherent, sustainable protection responses in conflict-affected settings.

Location: London, UK (Onsite)

Salary: £36,818–£43,316 per year

Company

The hirify.global is a global humanitarian organization that helps people affected by conflict and disaster to survive, reclaim control of their future, and strengthen their communities.

What you will do

• Provide technical guidance to CP AoR partners on case management principles, referral pathways, and data protection standards.
• Lead the CP IMS+ (Primero) roll-out process and ensure effective governance across partner organizations.
• Convene and facilitate monthly Case Management Task Force meetings to standardize approaches.
• Develop and promote context-appropriate tools to evaluate and improve case management systems.
• Support capacity building, mentoring, and training for caseworkers, supervisors, and government counterparts.
• Coordinate with the GBV AoR and other sectors to ensure synergy in referral pathways and service delivery.

Requirements

• Master’s degree in social work, Psychology, International Development, or a related field.
• Minimum 7 years of progressively responsible experience in child protection case management in humanitarian or conflict-affected settings.
• Demonstrated experience leading or co-facilitating inter-agency coordination mechanisms or working groups.
• Excellent English (written and spoken) required; Arabic is highly desirable.
• Strong technical knowledge of CP case management, SOP development, and child protection information management.
• Familiarity with CP IMS+ (Primero) and experience in system roll-out or configuration.

Nice to have

• Direct experience working in similar humanitarian emergencies.
• Proven ability to engage constructively with government ministries and social welfare departments.

Culture & Benefits

• Opportunity to contribute to a global humanitarian mission with a long-standing history of impact.
• Commitment to professional standards, safeguarding, and ethical conduct.
• Collaborative environment promoting critical reflection, power sharing, and objectivity.
• Focus on sustainable capacity building and local empowerment within the humanitarian sector.