Collections Specialist

TL;DR

Collections Specialist (Finance): Managing accounts receivable and reducing Days Sales Outstanding (DSO) for a designated region with an accent on B2B outreach and cross-functional collaboration. Focus on resolving outstanding AR issues and implementing process improvements to expedite payments.

Location: Remote (Must be based in the United States)

Salary: $24 - $27 per hour

Company

Global leader in fire protection engineering and risk-based consulting, providing safety and security solutions since 1939.

What you will do

• Reduce aged accounts receivables and lower DSO within an assigned portfolio.
• Execute daily business-to-business collection outreach efforts to secure payments from U.S. clients.
• Maintain detailed records of outreach actions, outcomes, and follow-up steps.
• Collaborate with the billing team and Financial Analysts to resolve AR issues.
• Escalate complex collections issues to leadership when necessary.
• Identify, document, and implement best practices and process improvements.

Requirements

• 3-5 years of relevant experience in billing, collections, or related fields.
• Must be based in the United States.
• Proficiency in MS Office, with advanced skills in Excel.
• Experience with large ERP or accounting software (preferred).
• Background in project or service-based firms (preferred).
• Strong ability to multitask and prioritize competing deadlines independently.

Culture & Benefits

• Competitive total rewards package.
• Retirement plan and healthcare coverage.
• Remote work flexibility across the United States.
• Access to Global Employee Networks for professional growth and career development.
• Culture of trust, integrity, and putting people first.