Lead Account Manager (SaaS)

TL;DR

Lead Account Manager (SaaS): Managing and growing key enterprise accounts in the UKI market with an accent on upselling, cross-selling, and long-term partnership building. Focus on driving measurable business results for executives and securing strategic wins through complex sales cycles.

Location: London, United Kingdom

Company

hirify.global builds uncomplicated service software that delivers exceptional employee and customer experiences through enterprise-grade CX and IT solutions.

What you will do

• Grow key accounts through upsell, cross-sell, and renewals to consistently surpass revenue goals.
• Build trust with executives by positioning hirify.global as a partner that drives measurable business results.
• Lead complex sales cycles end-to-end to secure strategic wins and foster long-term partnerships.
• Collaborate across internal teams to uncover growth opportunities and strengthen customer retention.
• Build a future-ready pipeline with accurate forecasting and travel to connect with clients in person.

Requirements

• 5+ years of experience in SaaS or solution-based sales and account management.
• Proven track record of success working with enterprise customers and senior leaders.
• Strong relationship-building, presentation, and deep listening skills.
• Ability to connect product capabilities to complex business needs.
• Must be based in London, UK.

Nice to have

• Exposure to CRM, EX, CX, or ITSM solutions.

Culture & Benefits

• Private Medical Insurance and Company Funded Employee Assistance Program (EAP).
• Gym allowance of £30/month and annual learning/reading budget of up to £1,000.
• 25 days of annual Paid-Time-Off (PTO).
• Discounted Tax Support Services.
• Inclusive environment committed to equal opportunity and diversity.