Senior Enterprise Account Manager (SaaS)

TL;DR

Senior Enterprise Account Manager (SaaS): Developing and strengthening relationships with high-value enterprise customers in the EMEA market with an accent on revenue growth, retention, and strategic expansion. Focus on leading consultative upsell/cross-sell opportunities and building trust-based partnerships with C-level executives.

Location: Hybrid (Must be able to work on-site in the London office twice a week)

Company

hirify.global provides a brand platform that helps teams organize digital assets, collaborate on projects, and create engaging campaigns.

What you will do

• Drive revenue growth and retention across a portfolio of enterprise customers in the EMEA market.
• Develop strategic account plans aligning customer priorities with platform capabilities and business objectives.
• Build and maintain strong relationships with stakeholders, from operational users to C-level executives.
• Identify and lead expansion opportunities using a value-driven, consultative approach.
• Collaborate with Customer Success, Sales, Marketing, and Product teams to deliver seamless experiences.
• Share customer insights to influence the product roadmap and evolve account management practices.

Requirements

• 4-6+ years of B2B SaaS experience in enterprise account management or sales.
• Proven record of managing and expanding large, complex customer relationships within the EMEA market.
• Ability to work in a hybrid format in the London office twice a week.
• Experience building trust-based relationships with VP- and C-level decision-makers.
• Strong commercial acumen combined with strategic thinking and a focus on customer value.

Culture & Benefits

• Private health benefits and health cash plan.
• Pension scheme with 5% matched contributions.
• Minimum 25 days of annual leave plus paid educational and wellbeing days.
• Home office setup budget and weekly free office lunch.
• Workation: Ability to work from inspiring locations worldwide for up to 45 days annually.
• Wellbeing, learning and development, and commuter allowances.

Hiring process

• Initial meeting with a Talent Partner to discuss experience and explore fit.