International Key Account Manager

Location: Hybrid setup with an office in Stockholm; international travel may be required.

Company

hirify.global is a European e-commerce enabler formed by combining Budbee and Instabox, providing last-mile delivery services through Budbee, Instabox, and Porterbuddy.

What you will do

• Manage a portfolio of global merchants as the primary point of contact.
• Build long-term client relationships and align tailored solutions with merchant business goals.
• Drive merchant adoption of hirify.global services and identify growth opportunities.
• Analyze merchant performance data, track results, and identify areas for improvement.
• Collaborate with product development, operations, and merchant success teams to deliver a seamless experience.
• Represent merchant needs internally and influence product and service improvements.

Requirements

• Proven experience managing global or key accounts.
• Education in Business Administration or a related field.
• Strategic thinking, problem-solving, and commercial acumen.
• Strong communication, interpersonal, negotiation, and presentation skills.
• Experience with CRM tools and data-driven decision-making.
• Ability to work independently, navigate complex organizations, and collaborate across cultures.

Culture & Benefits

• Hybrid work setup and flexible working hours.
• Modern Stockholm office with panoramic views.
• Dog-friendly workplace with a dedicated area for dogs.
• Parental pay for six months and a day off on your birthday.
• Inclusive work environment with opportunities for professional development.
• Background checks are mandatory for recruitment processes in Sweden.