B2B Operations Representative (Fintech)

TL;DR

B2B Operations Representative (Fintech): Managing the full sales operation cycle for B2B customers in the Sinhala-speaking community with an accent on inbound and outbound engagement and customer onboarding. Focus on achieving sales targets for salary cards, conducting field-based activation at customer locations, and expanding user engagement.

Location: Hybrid in Tel Aviv, Israel (3 days office, 2 days remote)

Company

hirify.global is a global financial services company providing secure, simple, and reliable ways for customers to move money internationally.

What you will do

• Manage inbound and outbound communication with B2B customers in the Sinhala-speaking community.
• Convert cardholders to active money remittance users to meet monthly sales targets.
• Promote and sell hirify.global products, focusing on salary cards and upgrades.
• Guide customers through the full onboarding process and ensure first transfer completion.
• Distribute and activate salary cards on-site at customer locations and airport arrivals.
• Proactively engage existing customers to maximize activity and encourage organic growth.

Requirements

• Excellent verbal communication in Sinhala (mandatory).
• Good level of English for internal communication (mandatory).
• Proven track record in outbound sales or field-based customer engagement.
• Strong interpersonal, sales, and problem-solving skills.
• Proficiency in MS Office products.
• Must be based in or be able to work from the Tel Aviv office.

Nice to have

• Experience in payments, banking, field work, or B2B sales.
• Proficiency in Hebrew.

Culture & Benefits

• Connected Work Culture offering a hybrid setup (3 days in office, 2 days remote).
• Investment in employee career growth through professional opportunities and challenges.
• Inclusive environment celebrating diversity and equal employment opportunities.
• Flexible work environment tailored to team needs.