Junior Implementation Consultant (POS)

TL;DR

Junior Implementation Consultant (POS): Deploying and configuring Restaurant POS solutions for customers with an accent on system configuration, network troubleshooting, and post go-live support. Focus on streamlining onboarding processes, collaborating with cross-functional teams, and ensuring reliable system functionality.

Location: Permanent Work from Home (must be based in the Philippines)

Company

hirify.global is a cloud commerce platform providing unified POS and payment solutions for retail, hospitality, and golf businesses globally.

What you will do

• Configure and implement POS solutions using automation tools and ChurnZero workflows.
• Provide technical support for network setup, troubleshooting, and post go-live activities to ensure successful onboarding.
• Collaborate with internal teams to deliver tailored solutions based on specific customer requirements.
• Conduct customer training and create documentation to support product adoption.
• Perform testing and quality assurance to ensure implementation reliability and functionality.
• Manage implementation queues and support the overall customer journey.

Requirements

• Experience in the POS technology industry and strong knowledge of POS systems.
• Strong project management skills with the ability to manage multiple implementations simultaneously.
• Excellent communication, interpersonal, and stakeholder management skills.
• Proven problem-solving abilities with high attention to detail.
• Must be based in the Philippines.

Nice to have

• Knowledge and experience within the hospitality industry.

Culture & Benefits

• Permanent work-from-home setup with optional coworking space availability.
• Comprehensive health benefits including HMO for the employee and two dependents.
• Generous leave policy consisting of 15 vacation days and 10 sick days.
• Monthly food and work-from-home allowances.
• Professional development via a free LinkedIn Learning license.
• Access to mental health support and coaching services.

Hiring process

• Fully remote recruitment process conducted via Zoom or Google Meet.