Implementation Project Management Coordinator

TL;DR

Implementation Project Management Coordinator (SaaS/Healthcare): Support client implementation execution by owning project administration, coordination, and follow-through across multiple engagements with an accent on Asana-based planning, RAID log maintenance, and stakeholder action-item tracking. Focus on keeping implementations on track through clear status reporting, documentation, and client communications while progressing toward partial and then full ownership of smaller implementations.

Location: Must reside in the US and be available to work mostly EST hours

Company

hirify.global is a healthcare SaaS company transforming healthcare with innovative technology.

What you will do

• Own implementation project administration: maintain project plans in Asana (milestones, tasks, dependencies) and keep documentation up to date.
• Run implementation coordination: prepare meeting agendas, capture notes, distribute recaps, and ensure timely follow-up on action items.
• Maintain RAID logs (risks, issues, actions, dependencies) and compile status reports and internal updates.
• Coordinate client follow-ups and next steps: track deliverables, support training logistics, and maintain client-facing timelines and documentation.
• Support implementation readiness by monitoring project health, risks, and timelines and assisting internal coordination across data, product, and CS teams.
• Progress from project support to partial ownership and then full ownership of smaller implementations over time.

Requirements

• US residency required and availability to work mostly EST hours.
• 1–3 years of experience in SaaS implementation, onboarding, customer success, or project coordination.
• Strong organizational and execution skills with high attention to detail.
• Ability to manage multiple priorities, follow through consistently, and operate with autonomy in evolving processes.
• Strong written and verbal communication skills to keep teams and clients informed on expectations and timelines.
• Professional, client-facing communication and ability to build rapport with external stakeholders.

Culture & Benefits

• Fully remote role with US residency and mostly EST-hour availability requirements.
• Full-time, exempt position with paid time off.
• Medical benefits provided.
• Potential annual performance bonus and/or equity.
• Collaborative, mission-driven culture focused on customer success and innovation.

Hiring process

• Not specified in the posting.