Account Manager, Mid-Market Accounts (Cybersecurity)

TL;DR

Account Manager, Mid-Market Accounts (Cybersecurity): Managing and expanding a portfolio of mid-market accounts to maximize value and drive revenue growth with an accent on upsell and cross-sell strategies. Focus on re-engaging low-engagement customers, aligning solutions to evolving needs, and exceeding revenue targets.

Location: Miami, FL

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations worldwide.

What you will do

• Manage a portfolio of Mid-Market accounts, proactively identifying upsell and cross-sell opportunities across the product suite.
• Re-engage low-engagement customers and build strong relationships with key decision-makers.
• Develop and execute tailored account plans, including regular outreach and business reviews.
• Monitor product usage and adoption metrics to address gaps and drive long-term retention.
• Own and consistently exceed revenue targets by driving expansion within the account base.
• Partner with Customer Success and Sales teams to deliver a seamless customer experience.

Requirements

• 2+ years of experience in an account management or relationship-focused sales role.
• Proven experience in B2B sales managing Mid-market clients.
• Strong commercial mindset with a passion for account growth and expansion.
• Excellent communication, organizational, and interpersonal skills.
• Experience using CRM tools, specifically Salesforce.

Nice to have

• Experience working with VARs or Channel partners to support growth.
• Strong analytical and forecasting abilities.
• Proven ability to consistently meet or exceed sales targets.

Culture & Benefits

• High-growth, high-performance environment centered on innovation, accountability, and results.
• Opportunity to work with cutting-edge AI-powered technology in the IT management and cybersecurity space.
• Collaborative environment with a high-energy team.
• Commitment to equal employment opportunity for all employees.