Senior Account Manager

TL;DR

Senior Account Manager (Client Services): Managing client relationships and translating business needs into actionable briefs with an accent on project delivery and financial oversight. Focus on mentoring team members and ensuring excellence in client service across brand design and content projects.

Location: Must be based in or able to commute to the NYC studio

Salary: $101,000 - $111,000 USD annually

Company

Marks is a global consumer experience agency within the Propelis Group, partnering with world-recognized brands to solve complex business challenges through design and strategy.

What you will do

• Act as the primary voice of the client within the agency.
• Translate client business, brand, and personal needs into high-quality, actionable briefs.
• Ensure projects are delivered on time, within budget, and to a high standard of excellence.
• Mentor junior team members in project and financial management.
• Maintain high standards for client service and operational quality.

Requirements

• Must be based in or able to work from the NYC studio.
• Bachelor’s degree or equivalent experience.
• Proven experience in account management or client services.
• Strong understanding of project and financial management principles.
• Ability to work in a hybrid environment.

Culture & Benefits

• Comprehensive health care plans including prescription, dental, and vision coverage.
• 401(k) Savings Plan.
• Flexible spending accounts for medical and dependent care.
• Short and long-term disability insurance.
• Equal opportunity workplace committed to diversity and inclusion.