Senior Sales Administrator (SaaS)

TL;DR

Senior Sales Administrator (SaaS): Providing administrative and commercial support to Volume and Customer Sales teams with an accent on autonomous quote and contract management. Focus on optimizing Salesforce data, resolving complex billing disputes, and bridging the gap between Sales and Finance.

Location: Remote. Must be based in the UK or have a valid right to work; no visa sponsorship provided.

Salary: £25,000 - £30,000

Company

EdTech company transforming school management through MIS and school management tools for over 12,000 schools.

What you will do

• Manage quotes and contracts autonomously, ensuring pro-rata billing and contract alignment to prevent post-sale escalations.
• Verify deal structures to ensure accurate quota credit and commission calculations for field representatives.
• Maintain Salesforce data integrity and lead the administrative build for large bids and complex contracts.
• Act as the primary commercial bridge for the Finance team to resolve billing queries and close aged debt.
• Resolve invoicing discrepancies, auto-renewal challenges, and credit note requests.
• Coordinate with Bid Managers on large tender opportunities, such as G-Cloud 14.

Requirements

• Solid experience in Senior Sales Administration, Sales Operations, or Commercial Contracts roles.
• Experience working within a B2B SaaS environment.
• Advanced proficiency in Salesforce and Excel.
• Proven ability to handle complex commercial scenarios and debt-related queries independently.
• Exceptional English communication skills for both technical and non-technical stakeholders.
• Must possess the right to work in the UK (no visa sponsorship available).

Nice to have

• Experience with Salesforce CPQ.

Culture & Benefits

• 32 days holiday plus Bank Holidays.
• Comprehensive health benefits including AIG Smart Health (24/7 virtual GP) and Bupa Private Dental Insurance.
• Life Assurance (3x annual salary) and Salary sacrifice Pension via Scottish Widows.
• Enhanced maternity, adoption (20 weeks full pay), and paternity (6 weeks full pay) leave.
• Dedicated professional development training budget for CPD courses and upskilling.
• Flexible working arrangements and dog-friendly offices.

Hiring process

• Phone screen.
• First stage interview.
• Second stage interview.