Property Claims Supervisor

TL;DR

Property Claims Supervisor: Overseeing a team of claims professionals handling commercial and first-party property losses with an accent on operational efficiency, regulatory compliance, and high-quality claim outcomes. Focus on providing technical leadership, managing complex claim resolutions, and maintaining strong client relationships.

Location: Must be based in the United States

Salary: $79,000 - $85,000 / year

Company

A specialist professional services and technology firm partnering with leading insurance and highly regulated global businesses to manage risk and transform core operations.

What you will do

• Supervise and mentor a team of property claims adjusters across various levels of complexity.
• Monitor claims handling to ensure compliance with company guidelines and client expectations.
• Review high-exposure or complex property claims and provide strategic guidance on resolution.
• Approve claim settlements within assigned authority limits.
• Track operational performance metrics including cycle time, quality assurance, and productivity.
• Serve as a primary point of contact for clients regarding service delivery and performance trends.

Requirements

• Must be based in the United States
• 5+ years of property claims handling experience.
• Adjuster licensing as required by jurisdiction.
• Strong knowledge of property claims investigation, evaluation, and settlement practices.
• Excellent leadership, communication, and decision-making skills.

Nice to have

• Experience handling commercial or large-loss property claims.
• Prior supervisory or leadership experience.
• Proficiency with Xactimate.
• Industry designations such as AIC or CPCU.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401(k) plan with employer matching.
• Paid time-off policies including DTO and PTO.
• Life insurance and short/long-term disability coverage.
• Supportive environment focused on diversity, inclusion, and professional development.