Manager - Construction Claims

TL;DR

Manager - Construction Claims: Managing a team of claims examiners to resolve construction bodily injury and construction defect claims with an accent on coverage confirmation, assignment oversight, reserve/settlement approvals, and compliance with Fair Claims Practices. Focus on coaching and performance evaluation of specialists while coordinating large loss reviews with underwriting, actuarial, and executive stakeholders.

Location: Richmond, VA

Salary: $97,520 - $134,090 base + 25% incentive

Company

hirify.global is a Fortune 500 holding company providing insurance, reinsurance, specialist advisory, and investment operations.

What you will do

• Confirm coverage by reviewing policies and claim documents submitted in support of claims.
• Direct and monitor assignments of new loss activity for construction bodily injury and construction defect claims.
• Review and approve correspondence and reports, including coverage position letters and Large Loss Reports.
• Review and approve reserves and settlements exceeding the handling specialist’s authority; recommend reserve changes to senior leadership.
• Ensure team adherence to Fair Claims Practices regulations and internal performance objectives.
• Assess specialist/team performance, provide feedback, identify training needs, and prepare reports and budget/resource inputs.

Requirements

• US Work Authorization required; hirify.global does not provide visa sponsorship.
• Minimum 10 years of claims handling experience (or equivalent combination of education and experience).
• Must have or be eligible to receive a claims adjuster license.
• Excellent written and oral communication skills.
• Strong analytical, problem-solving, organization, and time-management skills.
• Intermediate Microsoft Office skills (Excel, Outlook, PowerPoint, Word).

Nice to have

• Successful completion of 5 years as a Senior Claims Specialist or Executive Claims Specialist.
• JD, advanced degree, or focused technical degree.
• Industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or I-Lead/other management training.

Culture & Benefits

• Hybrid working schedule: 3 days in the office and 2 days remote.
• Full-time benefits include multiple health, dental, and vision plan options plus life, disability, and AD&D insurance.
• 401(k) with employer match, Employee Stock Purchase Plan, PTO, corporate and floating holidays, and parental leave.
• Travel to other claim offices, mediations, trials, and conferences as required.

Hiring process

• Submit a short application via hirify.global’s official careers page.
• Interviews and evaluations based on claims leadership, communication, and relevant experience.