Partner Success Manager

TL;DR

Partner Success Manager (Sales/Account Management): Managing and growing strategic relationships with channel partners within the foodservice industry with an accent on process automation, performance tracking, and cross-functional collaboration. Focus on driving partner engagement, identifying upselling opportunities, and utilizing Salesforce to report on program results and market expansion.

Location: Must be based in New London, CT

Company

hirify.global is a leading digital procurement network and solutions provider for the foodservice industry, delivering technology and insights to help operators and manufacturers thrive.

What you will do

• Serve as the primary point of contact for Channel Partners to ensure program success.
• Develop and grow strategic relationships while representing the company professionally.
• Build and automate repeatable processes to support scalable partnership operations.
• Measure and monitor partner performance using KPIs and monthly reporting.
• Collaborate with VPs to address market-specific challenges and identify growth opportunities.
• Utilize Salesforce extensively for tracking, reporting, and partner communication.

Requirements

• Must be authorized to work in the US; no sponsorship available.
• 2+ years of experience in Account Management or Sales Management.
• Proven ability to manage and report using dashboards and performance metrics.
• Proficiency with Microsoft Office suite and CRM tools like Salesforce.
• Strong communication, relationship management, and problem-solving skills.
• Ability to work independently in a fast-paced environment with a bias for action.

Nice to have

• Experience in the restaurant or foodservice industry.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance from day one.
• 401(k) retirement plan with company match.
• Flexible PTO policy with no accrual required.
• Company-paid life insurance and additional benefits.
• Strong focus on professional training and development.