Client Specialist (Account Manager)

TL;DR

Client Specialist (Account Manager) (SaaS/Sales): Managing and growing existing customer accounts for a digital employee experience platform with an accent on strategic account planning, renewals, and upsell motions. Focus on building trusted advisor relationships, implementing value-based selling strategies, and achieving quarterly revenue targets.

Location: Must be based in Germany (Remote with occasional travel).

Company

hirify.global is a leader in digital employee experience management software, providing IT teams with real-time visibility and automation to optimize digital workplaces for over 1,500 customers worldwide.

What you will do

• Drive renewals, expansion, and upsell sales motions within a defined set of existing accounts.
• Create and execute business-outcome-based strategic account plans.
• Coordinate cross-functional activities with pre-sales, professional services, and customer success teams.
• Maintain high-touch relationships and establish trusted advisor status with key customer stakeholders.
• Oversee business case development and value-selling strategies aligned with customer needs.
• Develop and attain accurate quarterly and annual revenue forecasts.

Requirements

• 1-3 years of sales experience with a proven track record of quota achievement.
• Previous experience in software or solution sales organizations.
• Fluency in English and German is required.
• Understanding of SaaS-aligned sales methodologies such as MEDDPICC or Challenger.
• Bachelor's degree or equivalent.
• Ability to work in a target-driven environment.

Culture & Benefits

• Permanent contract with a competitive compensation package.
• 100% remote work policy with occasional travel for team and customer meetings.
• Unlimited paid time off on top of 30 days of holidays.
• 16 weeks of fully paid leave for primary caregivers and 6 weeks for secondary caregivers.
• Free access to professional training platforms.
• 24/7 accident insurance coverage.