Program Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Program Manager (AI): Scaling 's customer storytelling and executive advocacy engine with an accent on high-impact written and video content production. Focus on building repeatable global advocacy systems, managing cross-functional GTM workflows, and elevating executive-level credibility through strategic storytelling.
Location: New York (Onsite)
Salary: $116,200 – $174,200 USD
Company
is an AI-powered platform transforming legal and professional services through frontier agentic AI and deep domain expertise.
What you will do
- Own the strategy, roadmap, and execution of the global customer stories program across written and video formats.
- Collaborate with creative teams and production partners to produce high-quality video content from concept to final publication.
- Scale the Innovation Spotlight program to elevate executive credibility among senior customer leaders.
- Build the operational backbone for advocacy, including intake processes, editorial calendars, and production workflows.
- Partner with Product Marketing, Sales, and Customer Success to align stories with core narratives and product launches.
- Act as a front-line ambassador for the company, building long-term relationships with senior customer stakeholders.
Requirements
- 5–8 years of experience in customer marketing, advocacy, or program management at a high-growth SaaS company.
- Proven ability to independently produce polished, executive-ready customer stories and advocacy content.
- Meaningful experience with end-to-end video production, including on-site shoots and post-production management.
- Strong program management skills with exceptional attention to detail.
- Excellent written and verbal communication skills for engaging with senior executives.
- Must be based in New York for this onsite role.
Culture & Benefits
- Opportunity to build a generational company at a critical inflection point in AI.
- Fast-paced, ownership-driven environment focused on decisiveness and simplicity.
- High-visibility role with significant impact on GTM motions and product launches.
- Commitment to excellence and professional growth in a high-growth startup setting.
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