Program Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Program Manager (ChatGPT for Work): Build and scale the Early Access operating model for ChatGPT for Work with an accent on product launch, enterprise readiness, and customer signal. Focus on validating workflows, surfacing adoption blockers, and producing clear recommendations on launch readiness.
Location: Based in San Francisco headquarters
Salary: $302K – $335K + Offers Equity
Company
is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
What you will do
- Serve as the technical DRI for select early access features with customers, providing deeper product expertise during alpha phases.
- Engage directly with enterprise and business customers to understand workflows, constraints, and adoption barriers, translating them into structured product insights.
- Drive scaled testing to produce signals on product-market fit, quality, and hero use cases for launch decisions.
- Partner with GTM and readiness teams to translate learnings into positioning, enablement materials, rollout guidance, and internal education.
- Own the end-to-end Early Access lifecycle from intake and readiness through customer onboarding, execution, and post-program synthesis.
- Build scalable systems for early access including intake, customer selection, readiness gates, feedback capture, reporting, and launch recommendations.
Requirements
- 6+ years of experience in program management, product operations, or technical operations within a B2B SaaS or platform environment
- Strong AI fluency and active use of AI-driven workflows
- Ability to serve as technical DRI in customer-facing settings with enterprise customers
- Experience designing and operating structured early access, alpha, or staged rollout programs
- Understanding of enterprise SaaS systems, readiness requirements, compliance, and rollout strategies
- Strong cross-functional influence aligning Product, Engineering, Security, Legal, GTM, and Support
Culture & Benefits
- Equal opportunity employer committed to diversity and inclusion
- Reasonable accommodations for applicants with disabilities
- Background checks in accordance with applicable law
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