Sales Operations Coordinator

TL;DR

Sales Operations Coordinator: Managing the commercial contract lifecycle and internal coordination between Sales, Operations, and Finance with an accent on contract renewals, client review organization, and CRM data integrity. Focus on ensuring service delivery alignment, tracking key commercial dates, and supporting the sales team in new business activities.

Location: Onsite in Gateshead

Company

hirify.global is a commercial organisation focused on high-performing sales and operational excellence.

What you will do

• Own and maintain the contract schedule for the entire client base, tracking key dates and actions.
• Lead contract renewal coordination, collaborating with Finance on billing and Sales on scope.
• Organize and prepare materials for annual client reviews, ensuring follow-ups are completed.
• Act as a primary point of contact for clients regarding operational and commercial inquiries.
• Maintain accurate CRM records and provide visibility into pipeline and account status.
• Support new business activities, including research, lead tracking, and proposal preparation.

Requirements

• Must be based in or able to work onsite in Gateshead.
• Proven experience in commercial operations, account management support, or sales coordination.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Strong communication skills for interacting with clients, internal teams, and senior stakeholders.
• Proficiency in Microsoft Office and CRM systems.
• Commercially aware with a strong understanding of contracts and renewal terms.

Culture & Benefits

• Central role within a high-performing, lean sales team.
• Opportunity to take ownership of a portfolio of accounts over time.
• Exposure to industry events and trade shows with travel requirements.
• Collaborative environment working across multiple internal departments.