обновлено 4 дня назад
Technical Consultant / Integrations Engineer (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Technical Consultant / Integrations Engineer (SaaS): Delivering and optimizing a SaaS learning platform for enterprise customers through solution design, customer consulting, and integrations with APIs, SSO, REST systems, and flat files with an accent on solution architecture, platform adoption, and enterprise implementations. Focus on leading complex integrations, auditing solutions, troubleshooting technical issues, and coordinating multiple concurrent customer projects.
Location: Monterrey, Montevideo, Rosario, or remote from Argentina, Brazil, or Colombia
Company
delivers technology consulting and software engineering services for global projects.
What you will do
- Manage a portfolio of enterprise customers and multiple concurrent projects.
- Advise customers on complex use cases, solution architecture, and platform adoption.
- Lead integrations with SSO, APIs, REST systems, flat files, and third-party platforms.
- Conduct solution audits and recommend improvements to adoption and business outcomes.
- Collaborate with Customer Success, Sales, Product, and Engineering teams on tailored solutions.
- Troubleshoot technical issues, deliver professional services engagements, and contribute to internal best practices.
Requirements
- 3+ years of experience in consulting, technical account management, or customer-facing technical support.
- Experience implementing SaaS platforms, preferably in HR technology, learning management, or enterprise software.
- Strong understanding of APIs, SSO, system integrations, and troubleshooting processes.
- Experience managing projects and working with multiple stakeholders.
- Strong analytical and structured problem-solving approach.
- Ability to communicate effectively with technical and non-technical audiences.
Nice to have
- Experience with enterprise customers in learning or HR technology.
- Familiarity with platform adoption and optimization strategies.
- Familiarity with low-code platforms such as Workato.
Culture & Benefits
- Vacation according to the laws of the country of employment.
- Health insurance support for employees and their loved ones.
- Paid sick leave, including 10 days without a doctor’s note.
- Time off for state holidays according to the official local calendar.
- Flexible, supportive technology environment with company events and professional development support.
- Coverage for IT certifications and access to courses and learning platforms.
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